Human Resources

Performance Management 1:1 Meetings

September 27, 2026
Jackie Benitez

Strong performance management happens throughout the year, not just during the annual review. Learn how effective 1:1 meetings can help employees and managers set and maintain meaningful SMART goals, exchange timely feedback, support development, and stay aligned on priorities and expectations.

Performance Management: 1:1 Meetings:  Establishing and updating SMART goals to support meaningful performance development and alignment requires productive 1:1 Meetings.

PERFORMANCE MANAGEMENT 1:1 MEETINGS

Start the 2026–2027 Performance Cycle Strong

Performance Review Period  |  June 1, 2026 – May 31, 2027

Set SMART goals early. Meet regularly. Stay aligned throughout the year.

FOR EMPLOYEES

• Align goals and expectations

• Receive timely, meaningful feedback

• Discuss career growth and development

• Raise challenges and resource needs

• Build a strong relationship with your manager

FOR MANAGERS

• Set and monitor goals

• Recognize accomplishments

• Provide timely performance feedback

• Address concerns early

• Support growth, engagement, and accountability

HOW TO CONDUCT AN EFFECTIVE 1:1

1  PREPARE

• Share an agenda in advance and invite employee topics.

• Focus on goals, feedback, development, priorities, and support.

• Aim for 30–45 minutes and keep routine status updates brief.

• Keep backup topics for longer-term growth discussions.

2  CONNECT

• Give the meeting your full attention and limit distractions.

• Ask open-ended questions and create space for reflection.

• Listen more, talk less. Make the meeting a two-way conversation.

• Take notes, stay flexible, and start and end positively.

3  FOLLOW THROUGH

• Send a recap with decisions, action items, owners, and deadlines.

• Ask employees for feedback using Start, Stop, Continue.

• Follow through on commitments and revisit progress at the next 1:1.

KEY TOPICS TO DISCUSS

Recognition & Praise

Celebrate accomplishments, progress, and contributions.

Goals & Performance

Review SMART goals, completed work, and opportunities to improve.

Career Development

Discuss skills, future opportunities, continuing education, and development throughout the year.

Workload & Priorities

Check workload, resources, competing priorities, and operational changes.

Mission & Goals

Connect individual work to departmental and organizational mission, values, and priorities.

Concerns & Expectations

Address performance or behavior concerns promptly and fairly. Explore barriers, clarify expectations, and involve Human Resources early when appropriate.

QUESTIONS THAT CREATE BETTER CONVERSATIONS

What’s going well right now?

Where are you experiencing challenges?

What support or resources would help you succeed?

What progress are you making toward your goals?

What would you like to learn or develop next?

What can I do differently to better support you?

START • STOP • CONTINUE

START: What should I/we start doing?    |    STOP: What should I/we stop doing?    |    CONTINUE: What should I/we continue doing?

PREPARE. CONNECT. FOLLOW THROUGH.

Employees: come ready to discuss goals, accomplishments, challenges, development, and support.  |  Managers: create space for open conversation, recognition, feedback, development, and clear expectations.